“Just [by] making sure we have patients’ imaging uploaded and all their records available through our electronic health record, you really can provide an excellent consultation for someone.”
In the last month, Cleveland Clinic has ramped up its telemedicine use, to the point that almost two-thirds of the care being provided is through virtual programs. Although its Neurological Institute has been utilizing this type of care for several years, this shift has allowed its physicians to perfect and tweak their tactics to offer patients as close to an in-person visit equivalent as possible.

As Steven Shook, MD, staff neurologist, Vice-Chair of Operations, and Quality Improvement Officer at Cleveland Clinic Neurological Institute can attest, this care has included the management of patients with a number of conditions of neuromuscular nature.

To find out more about Shook’s experience thus far and how he and his colleagues have adjusted to this care model, NeurologyLive inquired further about his involvement with virtual care. He detailed how the institute has relied on its past experience and how the physicians have used this to shape their process into what it currently looks like.